SmartBox versus NFC Box

Two different things in StatVault are both called "box". They are not the same, and mixing them up causes real confusion. This page tells them apart.

SmartBox: StatVault's own device

A SmartBox is a connected pickup box that StatVault makes. It stays at a pickup point, such as a clinic's drop, and reports on what happens to it over its own cellular connection: an event when the lid opens or closes, whether there are contents inside, a photo when it matters, and temperature with every report. It runs on a battery (with solar where it sits outdoors). Temperature tags that ride in vehicles and bags are a separate, smaller thing; they report through the driver's phone and show on the Sensors page.
Where you see SmartBoxes:

The Devices page, under SmartBox in the menu. It shows the SmartBox fleet, each box's latest temperature and events such as Box Opened.
The Sensors page, also under SmartBox. It is where temperature sensors and the thresholds that raise an alert are set up.
The Admin, Devices page, where devices are managed.

A SmartBox is about the condition and state of the box: is it cold enough, was it opened, is something waiting inside. Its readings sit beside the order as the box's own evidence; they are not part of the order's hash-chained custody record.

NFC box: a lockbox at a customer site

An NFC box is a lockbox mounted at a customer site, such as outside a clinic's back door. It belongs to the site, not to StatVault, and it arrives in StatVault through CXT. Each one has an NFC tag. The driver taps the tag with the phone when picking up or dropping off. That tap is an NFC scan.
Where you see NFC boxes:

On a route stop as a small box chip with the box's number.
On the Site Intelligence page, where boxes are matched to the building and waypoint they sit at. There is a Box census and a Box finder.
In custody views as NFC verified or NFC scan missing.

An NFC box is about presence: proof the driver was at that box at that time.

Side by side

	SmartBox	NFC box
Who makes it	StatVault	The customer site, via CXT
Where it lives	Fixed at a pickup point, as StatVault's device	Fixed at the site, as the site's lockbox
What it proves	Lid events, contents, photo, temperature	The driver was there
Where to look	Devices, Sensors	Buildings, stop details, custody views
Has a battery	Yes	No

Things that confuse people

A driver saying "I scanned the box" means the NFC box. A dispatcher saying "the box is warm" or "the box has contents" means a SmartBox.
Both sit at a pickup point. The difference is who made it and what it can say: an NFC box only answers through a driver's tap; a SmartBox speaks for itself.
An NFC box number is not a SmartBox number. They come from different places and never match.
A site can have an NFC box and no SmartBox, or the other way round. Neither one requires the other.
Scanning an NFC box does not record temperature. Only a SmartBox does that.