A route does not care that its driver has a doctor's appointment. Courier driver scheduling is mostly coverage: knowing who is out, who is taking their work, and whether anyone was told. StatVault puts shifts, time off, on call and route coverage on one calendar.
One calendar for the whole fleet
Month, week, day and board views show the same schedule. Layers for time off, route coverage, on call, shifts and routes can be switched on and off. A dispatcher can see the gap on Tuesday before Tuesday arrives.
Time off becomes coverage
A driver's time-off request lands in a panel on the calendar. Approve it and the driver is marked out and notified. Decline it and the reason goes back to the driver. An approved request is the start of the coverage job, not a note on someone's desk.
Cover a driver in a few clicks
An out driver's day has a Cover button. It opens a coverage shift for that date and window. List the legs, who takes each one and how it is paid. The shift shows as needing a driver until someone is assigned, and as needing confirmation until it is confirmed.
Shift templates build the regular week once: name, hub, days, hours and the usual driver. On the board, drag one shift onto another to swap them.
The roster shows who really ran it
Plans and reality drift apart. The weekday roster has one row per driver and one column per day, and it is built from the work that was actually done. A day that was not routine carries a badge: out, left early, swapped, or covering. Under it, the roster names who ran the work, what they ran and when, with a bar showing each person's share. Each driver's week reads as one line, such as who was out and who ran it.
On call, after hours
On-call assignments sit on the same calendar as shifts and time off, so the after-hours schedule is not kept somewhere else.
Works with CXT
If you run CXT, its coverage tickets appear on the calendar, and a coverage row made in StatVault can be pushed back with a preview of exactly what CXT will receive. Read works with CXT.
Ask Zippy
Tell Zippy a driver is out on Friday and it writes the same row a dispatcher would add by hand.
How it fits
Coverage feeds dispatch: the scorer that suggests a driver for a new order knows who is out. Recurring orders show on the roster as the work they are. What a covering driver earns is part of billing and pay.
Related
Further reading: Coverage Calendar.
Questions couriers ask
- What does the coverage calendar show?
- Shifts, time off, route coverage and on-call assignments together, by month, week, day or as a board, so a gap shows before it becomes a missed route.
- How is time off handled?
- A driver's time-off request arrives in a panel on the calendar. A dispatcher approves or declines it, the driver is told, and an approved request marks the driver out.
- How do I cover a driver who is out?
- Use Cover on the out driver's day. It opens a coverage shift for that date and window, where you list the legs and who is taking each one.
- Can I see who actually ran a route?
- Yes. The weekday roster shows, for each driver and day, who ran the work, how much of it, and when.
- Does it handle pay for covering?
- Yes. A coverage shift records how it is paid, and coverage pay is part of billing and pay.
- Does this work with CXT?
- Yes. CXT coverage tickets appear on the calendar, and a coverage row can be pushed back to CXT.