Scheduled work is most of a medical courier's day: the same clinic, the same lab, every weekday morning. StatVault keeps every standing order on one calendar, so you can see what will post tomorrow, what was skipped last week and why, and which pickups are no longer worth the drive.
One calendar, one row per date
Each standing order has a calendar with a row for every date: planned, posted, skipped, moved or failed. Once the day is done it also shows whether anything was actually picked up. Nothing quietly disappears because a holiday fell on a Monday.
Schedules cover what real routes need: every weekday, chosen days, every other week, days of the month, or a list of specific dates, with a start date and an optional end date.
Holidays and closures, set once
Mark a day as a holiday schedule, a full closure, or a move to another day, for everyone or for one customer. Every affected date updates right away. Some work runs through a holiday and some does not, so each standing order says which it is.
Storms: cancel a day and see exactly what it does
When weather closes the roads, pick the day and the scope: everything, one customer, or one pickup site. StatVault lists what will happen before anything changes. Planned orders are skipped. Posted orders are cancelled. Anything a driver has already picked up, has in the vehicle or has delivered is never touched, and it is listed so you can decide.
Find the pickups that keep coming up empty
A standing order that sends a driver to an empty box is cost with no revenue. Each one shows its dry-run rate: how often the driver arrived and found nothing. Orders that are dry on half their days or more are flagged, so you can talk to the customer with the record in hand.
See who really runs it
Standing orders drift. The driver on the template is not always the driver who runs it. StatVault shows who actually ran each one on recent days and suggests updating the standing driver when someone else has clearly taken it over. Nothing changes until you say so.
Drivers hear about it in time
A standing order can post ahead of its pickup by a notice you choose, so a driver with a long run learns about it the evening before, not half an hour before. Each driver gets one notification for the morning's standing orders, not one per order.
Works with CXT
If you run CXT, its pre-schedules appear on the same calendar. Leave CXT posting them, or take one over so StatVault posts it. A take-over ends the CXT schedule first and checks that it took, so the same order is never posted twice. Read works with CXT.
How it fits
Standing orders post onto the dispatch board like any other order, show on the driver scheduling roster, and carry the same chain of custody record. Your clients can also place their regular run with one button in the customer portal.
Related
Further reading: Recurring Orders.
Questions couriers ask
- What is a standing order?
- The same pickup and the same drop-off on a schedule: every weekday, chosen days of the week, every other week, certain days of the month or a list of dates.
- What happens on a holiday?
- You set holidays and closures once. Standing orders that follow them skip the day, and the ones you mark to run through a holiday still post.
- Can I cancel a whole day for a storm?
- Yes. Pick the day and the scope, check exactly what will happen, then confirm. Anything a driver has already picked up is never cancelled.
- How do I know a daily pickup is worth running?
- Each standing order shows how often the driver arrived and found nothing. One that is empty on half its days is flagged for you.
- Does this work with CXT pre-schedules?
- Yes. CXT pre-schedules appear on the same calendar. You can leave CXT posting them, or have StatVault take one over.